Volunteer

The Sheffield Cats Shelter re-homes over 400 cats and kittens each year and house up to 60 cats in the shelter at one time. We receive no lottery or state funding. We are solely funded through the generous contributions of our supporters by voluntary donations and legacies and our own fundraising efforts.
Caring for these cats obviously takes a lot of time and hard work and this is where you can help.

What does a volunteer do?

We have a number of different roles to suit many individuals and these are all listed below.

Urgent: Volunteer fundraisers wanted!  find out more

Shelter Volunteering Roles

Cat Room Duties

9:30am – 12:30pm – any day of the week or weekend

Cat room volunteers arrive at the shelter at 9.30am on their allotted day.
They gather in the kitchen to wash, dry and re-fill the litter trays and complete other kitchen chores whilst staff finish the morning feeding and medication.

At 10am the rooms are allocated for cleaning.  New volunteers are trained to carry out their cleaning duties to meet the Shelter’s very high standards.

Once you have finished your cleaning you can spend time with the cats in your room until we break for lunch at 12:30pm

You are welcome to bring a packed lunch and eat with us: in fine weather we eat this in the garden, often with some of the cats who also enjoy the sunshine!

Skills/experience needed for this role

  • Dedicated to doing a good job
  • Able to complete physical work such as floor mopping, wiping down surfaces and walls and carrying full water bowls
  • Able to follow instructions and, once trained, work unsupervised.

If you are interested in this role, please complete the application form.


Reception Duties

12:30pm – 3.30pm any day of the week or weekend

The shelter is open to the public between 1.30pm and 3.o0pm on Wednesdays and Fridays and 1.00pm to 3.30pm on Saturday and Sunday.
The telephones are answered between 1pm and 3.30pm every day.

With the support and training provided by the Shelter Staff our reception volunteers answer calls from the public, dealing with enquiries about cats up for adoption, the adoption process, registering lost & found cats and taking requests for cats to be put on our waiting list.

In addition you could be helping with basic admin duties and could also respond to emails and facebook messages.

Experienced reception volunteers who want to develop their skills further may also be able to assist with greeting visitors at the door, oversee initial registrations and potentially show visitors around the shelter.

Skills/experience needed for this role

  • Experience of providing good customer service
  • A polite telephone manner
  • Able to stay calm when faced with challenges
  • Willingness to learn
  • An organised approach to record-keeping
  • IT skills are useful, but not essential

If you are interested in this role, please complete the application form.


Admin Support
Minimum of 2 hours between 10:30pm – 3.30pm any day of the week or weekend

The Shelter operates a mainly paper based system.  This means there is always administration to be completed.  Full training and support will be provided by the Shelter staff.

Tasks may include:

  • Inputting data into our systems
  • Responding to emails
  • Photocopying
  • Filing
  • Making outbound telephone calls
  • Helping to complete cat admission forms
  • Preparing adoption packs
  • Typing up general information

Skills/experience needed for this role

  • Good attention to detail
  • A polite telephone manner
  • Able to work on own initiative (after training)
  • Willingness to learn
  • An organised approach to record keeping
  • IT skills are useful, but not essential

If you are interested in this role, please complete the application form.


General Assistant

Minimum of 2 hours between 9:30pm – 3.30pm any day of the week or weekend

Tasks may include:

  • Helping to clean and sterilise litter trays
  • Washing and sterilising cat carriers
  • Mopping corridors
  • Loading and unloading the washing machine
  • Loading and unloading the tumble dryer
  • Hanging out/bringing in washing
  • Doing the washing up
  • Sterilising bowls and toys
  • Keeping the kitchen area clean and tidy
  • Checking stock levels and stocking up

Skills/experience needed for this role

  • Dedicated to doing a good job
  • Able to complete physical work such as floor mopping, wiping down surfaces and carrying packs of cat food
  • Able to follow instructions and, once trained, work unsupervised.

If you are interested in this role, please complete the application form.


Shop Volunteering Roles

Our shop at 285 Ecclesall Road, plays an important part in fundraising for the Shelter and we have the following volunteer roles available.

Volunteer Sales Assistant – Shop

Minimum of 2 hours between 10:00pm – 4.30pm any day of the week or weekend

(half days/full days are also available)

Volunteer sales assistants are often the first person our customers meet and are vital in helping with the smooth running of the shop.

Tasks may include:

  • Greeting customers
  • Assisting customers with queries
  • Cash and Card payment transactions
  • Keeping the shop tidy
  • General cleaning/washing up
  • Sorting donations
  • Steaming clothing
  • Loading/unloading the washing machine/dryer
  • Pricing new stock
  • Re-stocking the shop floor

Skills/experience needed for this role

  • Good attention to detail
  • Confident with cash handling
  • A polite and helpful manner
  • Able to work on own initiative (after training)
  • Willingness to learn
  • An organised approach

If you are interested in this role, please complete an application form.


Volunteer General Assistant – Shop

Minimum of 2 hours between 10:00pm – 4.30pm any day of the week or weekend

(half days/full days are also available)

The volunteer general assistant role is ideal for anyone who feels less confident dealing directly with the public or would like to build these skills over time.

Tasks may include:

  • Keeping the shop tidy
  • General cleaning/washing up
  • Sorting donations
  • Steaming clothing
  • Loading/unloading the washing machine/dryer
  • Pricing new stock
  • Re-stocking the shop floor

Skills/experience needed for this role

  • Attention to detail
  • A polite and helpful manner
  • Willingness to learn

If you are interested in this role, please complete an application form.


Other Volunteering Roles

Fundraiser
This offers a wide variety of options from joining the collection teams on ‘tin rattling’ days, to assisting at our yard sales and supporting or running your own fund-raising events. The cost of maintaining the shelter and caring for the cats is our greatest challenge and we could not achieve the level of care we do without our fundraisers. These intrepid people constantly amaze us by the diverse and imaginative ways they find to raise the funds we so badly need. From holding coffee mornings or cake sales to sponsored runs and sky-diving. We are also looking for people to form fundraising ‘hubs’ in different areas of Sheffield. These would be small, social groups who would meet regularly to discuss and organise fundraising events and activities. If these ideas appeal to you please complete a Fundraiser Volunteer Application form.

DIY Volunteer
The Shelter is housed in a very large Victorian building which needs constant maintenance. If you have practical skills or qualifications and time to offer please email volunteer@thesheffieldcatsshelter.org.uk and we will contact you further.

Who are we looking for?

You must love cats! You must be reliable, hardworking and able to work on your own AND as part of a team to a given standard.

In some roles we have limited places available so if you are accepted as a volunteer we ask that you can commit yourself to a regular day each week.

Although we understand that you might not be able to attend some of your allotted sessions, we do ask that you take this placement seriously and make every effort to maintain your attendance. Should you not be able to continue please tell us immediately as your team working on your allotted day will be depending on you. Repeatedly not showing up will result in your place being offered to another volunteer.

What might you gain?

Apart from lots of time with the cats, we offer training, work experience, and references. You will meet people of all ages and backgrounds and it’s a great place to make new friends, gain confidence, improve social and communication skills or for volunteers from overseas to improve their English.  We also reimburse the cost of your bus fares getting to the shelter.

How do you start?

Download our application form (or collect one from the shop or shelter)

Shelter Volunteers:

ShelterVolunteerApplicationForm.docx
ShelterVolunteerApplicationForm.pdf

Return your completed application by email to volunteer@thesheffieldcatsshelter.org.uk or take it directly to the shelter.

If you are unable to complete an application form or need assistance, please contact us on 0114 2724441 any day between 1.00pm and 3.30pm.

Should we have a suitable vacancy you will be invited to an induction session. You must bring some form of personal identification with you on this day.

Shop Volunteers:

ShopVolunteerApplicationForm.docx
ShopVolunteerApplicationForm.pdf

Return your completed application by email to volunteer@thesheffieldcatsshelter.org.uk or take it directly to the shop.

If you are unable to complete an application form or need assistance, please contact us on 0114 2631159 any day between 10.00am and 4.00pm.

Should we have a suitable vacancy you will be invited to an induction session. You must bring some form of personal identification with you on this day.

 

Reviews
Your initial training will be followed by a review period of 3-4 weeks. At any point you can decide you don’t want to continue and we will allocate your place to someone else. Your attendance and standard of work will be assessed by the Cat Care Manager in charge on your allotted day. Additional training will be given to help you reach the standard we need.
You can then be taught further skills within the shelter if this interests you.

Health and Safety and Equal Opportunities Policies
The Sheffield Cats Shelter have specific Health and Safety and Equal Opportunities policies and you will be asked to sign to confirm that you have read and understood these.

Support
If you have any problems with your volunteering placement please email our Charity Manager josie.walker@thesheffieldcatsshelter.org.uk who will contact you further.