Volunteer

The Sheffield Cats Shelter re-homes over 400 cats and kittens each year and caring for these cats takes a lot of time and hard work- this is where you can help. We wouldn’t be able to do this work without the help of our amazing volunteers, so thank you for your interest in joining our team!

To volunteer with The Sheffield Cats Shelter, you must be over 16 years of age. If you are interested in a college / school work placement with us, please e-mail volunteer@thesheffieldcatsshelter.org.uk

Who are we looking for?

You must love cats! You must be reliable, hard-working and able to work on your own AND as part of a team to a given standard.

Please bare in mind that we are a small shelter and may not have suitable space straight away- if this is the case you will be asked to be added to a waiting list, to be contacted when an appropriate space comes up.

Although we understand that you might not be able to attend some of your allotted sessions, we do ask that you take this placement seriously and make every effort to maintain your attendance. Repeatedly not attending your slot will lead to you being asked to no longer volunteer.

What might you gain?

Apart from time with our lovely feline residents, you will meet people of all ages and backgrounds and it’s a great place to make new friends, gain confidence and improve social and communication skills.

Training is provided for all roles and once you have volunteered regularly with us for over three months, we can be listed as a reference on request.

We also can reimburse the cost of your bus fares getting to the shelter.

 

Shelter Volunteer Roles:

The Sheffield Cats Shelter Cat Room Duties:

9:30am to 12:30pm – any day

Cat room volunteers arrive at the shelter at 9.30am on their allotted day.

They gather in the kitchen to wash, dry and re-fill the litter trays and complete other kitchen chores whilst staff finish the morning feeding and medication.

At 10am the rooms are allocated for cleaning. New volunteers are trained to carry out their cleaning duties to meet the Shelter’s very high standards.

Once you have finished your cleaning you can spend time with the cats in your room until the end of the shift at 12:30pm.

You are welcome to bring a packed lunch and eat with us: in fine weather we eat this in the garden, often with some of the cats who also enjoy the sunshine!

 

Skills/experience needed for this role:

  • Dedicated to doing a good job
  • Able to complete physical work such as floor mopping, wiping down surfaces and walls and carrying full water bowls
  • Able to follow instructions and, once trained, work unsupervised.

 

The Sheffield Cats Shelter General Assistant Duties:

1pm to 3:30pm – any day

General Assistants provide invaluable help for The Shelter’s Cat Care Staff during our busy afternoons.

There is a wide range of jobs that a General Assistant can be asked to do, from helping to wash blankets and bedding, to general cleaning, to helping organise the cats’ food and other donated items. The help that they offer goes so far towards helping our Cat Care Staff feed, medicate and look after our cats.

 

Skills/experience needed for this role:

  • Dedicated to doing a good job
  • Able to complete physical work such as floor mopping, wiping down surfaces and walls and carrying full water bowls
  • Able to follow instructions and, once trained, work unsupervised.

The Sheffield Cats Shelter Admin and Reception Duties:

12:45pm – 3:30pm – any day

The Shelter is open to the public between 1.30pm and 3.00pm on Wednesdays and Fridays and 1.00pm to 3.30pm on Saturday and Sunday. The telephone is answered between 1:00pm and 3:30pm every day.

With the support and training provided by the Shelter Staff our reception volunteers answer calls from the public, dealing with wide range of enquiries that The Sheffield Cats Shelter receives.

In addition you will be trained to help with The Shelter’s day to day admin jobs, and to answer e-mails from our main e-mail account.

Volunteers who attend on days where we are open to the public will also be trusted to answer the door to visitors and help to organise their paperwork.

 

Skills/experience needed for this role

  • Experience of providing good customer service
  • A good telephone manner
  • Able to stay calm when faced with challenges
  • Willingness to learn many new skills, including Data Protection Laws and how to ensure they are upheld.
  • An organised approach to record-keeping

Shop Volunteering Roles

Our shop at 285 Ecclesall Road, plays an important part in fundraising for the Shelter and we have the following volunteer roles available.

Volunteer Sales Assistant – Shop

9:00am to 1:00pm, 1:00pm to 4:30pm, or 9:00am to 4:30pm – Monday to Saturday

10am to 12:30pm, 12:30pm to 4:00pm, or 10am to 4:00pm – Sunday

Volunteer sales assistants are often the first person our customers meet and are vital in helping with the smooth running of the shop.

Tasks may include:

  • Greeting customers
  • Assisting customers with queries
  • Cash and Card payment transactions
  • Keeping the shop tidy
  • General cleaning/washing up
  • Sorting donations
  • Steaming clothing
  • Loading/unloading the washing machine/dryer
  • Pricing new stock
  • Re-stocking the shop floor

Skills/experience needed for this role

  • Good attention to detail
  • Confident with cash handling
  • A polite and helpful manner
  • Able to work on own initiative (after training)
  • Willingness to learn
  • An organised approach

 

Volunteer General Assistant – Shop

9:00am to 1:00pm, 1:00pm to 4:30pm, or 9:00am to 4:30pm – Monday to Saturday

10am to 12:30pm, 12:30pm to 4:00pm, or 10am to 4:00pm – Sunday

The volunteer general assistant role is ideal for anyone who feels less confident dealing directly with the public or would like to build these skills over time.

Tasks may include:

  • Keeping the shop tidy
  • General cleaning/washing up
  • Sorting donations
  • Steaming clothing
  • Loading/unloading the washing machine/dryer
  • Pricing new stock
  • Re-stocking the shop floor

Skills/experience needed for this role

  • Attention to detail
  • A polite and helpful manner
  • Willingness to learn

 

Flexible Volunteering Roles:

The Sheffield Cats Shelter Volunteer Fundraiser:

Flexible

The Sheffield Cats Shelter’s Fundraisers are invaluable for supporting the work done by The Shelter.

Their role includes going to various events and locations with collection tins, and possibly selling some of our wonderful branded goods. If you are willing to wear our Travis Cat Mascot suit (it’s honestly really fun) then even better as he’s great for grabbing people’s attention!

As a thank you for their hard work, volunteer fundraisers are often asked to visit The Shelter and spend some time with the cats in our care after an event or shift.

 

Skills/experience needed for this role

  • Willingness to travel to fundraising locations
  • Friendly and outgoing
  • Happy to speak to members of the public about the charity
  • Able to work on own initiative after training

The Sheffield Cats Shelter Volunteer Driver:

Flexible

Volunteer drivers are trusted with many jobs during their time with us. They are mostly asked to drive to collect donations from kind donors, and take them either to The Shelter or to our Charity Shop.

They may also be asked to transport items from The Shelter to The Shop or vice versa, or to locations where we are hosting events or fundraising. You will need to have a Full UK Driving licence, but needn’t have your own vehicle.

 

How do you start?

Download the appropriate application form (or collect one from The Shelter or The Shop):

 

Admin and Reception Duties:

Admin and Reception Duties Application Form for The Sheffield Cats Shelter (Word Document)

Admin and Reception Duties Application Form for The Sheffield Cats Shelter (PDF)

 

Cat Room Duties:

Cat Room Duties Application Form for The Sheffield Cats Shelter (Word Document)

Cat Room Duties Application Form for The Sheffield Cats Shelter (PDF)

 

Fundraising Volunteer:

Fundraiser Volunteer Application Form for The Sheffield Cats Shelter (Word Document)

Fundraiser Volunteer Application Form for The Sheffield Cats Shelter (PDF)

 

General Assistant:

General Assistant Application Form for The Sheffield Cats Shelter (Word Document)

General Assistant Application Form for The Sheffield Cats Shelter (PDF)

 

Shop Volunteer:

The Sheffield Cats Shelter Charity Shop Application (Word Document)

The Sheffield Cats Shelter Charity Shop Application (PDF)

 

Volunteer Driver:

Volunteer Driver Form for The Sheffield Cats Shelter (Word Document)

Volunteer Driver Form for The Sheffield Cats Shelter (PDF)

 

Please then send your completed application by email to volunteer@thesheffieldcatsshelter.org.uk

If you are unable to complete an application form or need assistance, please contact us on 0114 272 4441 any day between 1.00pm and 3.30pm.

 

Reviews


Your initial training will be followed by a review period of 3-4 weeks. At any point you can decide you don’t want to continue and we will allocate your place to someone else. Your attendance and standard of work will be assessed by the Cat Care Manager in charge on your allotted day. Additional training
can be given to help you reach the standard we need.


You can then be taught further skills within the shelter if this interests you.

 

Health and Safety and Equal Opportunities Policies


The Sheffield Cats Shelter have specific Health and Safety and Equal Opportunities policies and you will be asked to sign to confirm that you have read and understood these.

 

Support


If you have any problems with your volunteering placement please email our Charity Manager josie.walker@thesheffieldcatsshelter.org.uk who will contact you further.